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Student Assistant for Customer Service and Support to Sales Department

 

Student Assistant for Customer Service and Support to Sales Department

We are currently seeking a dynamic and motivated student assistant to join our team at UMAGE in providing customer service and support to our sales department. This is a fantastic opportunity for an enthusiastic individual looking to gain practical experience in a fast-paced and dynamic work environment. The position is 10 – 20 hours per week.

Responsibilities

  • Support the sales team with administrative tasks such as data entry, filing, and documentation.
  • Collaborate closely with sales representatives to ensure seamless communication and efficient resolution of issues.
  • Assist in maintaining customer databases and updating records as needed.
  • Provide timely and accurate information to customers regarding products, services, and orders.
  • Assist in handling customer inquiries, concerns, and complaints.

Requirements

  • Currently enrolled as a student at a university or college.
  • Good communication skills, both verbal and written.
  • Strong interpersonal skills with a customer-centric approach.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Proficiency in Microsoft Office applications (Word, especially Excel, Outlook).
  • Previous experience in customer service or sales support is a plus but not required.

We offer:

  • Flexible working hours to accommodate your academic schedule.
  • Opportunity to gain valuable hands-on experience in customer service and sales support.
  • Potential for growth and development within the company.
  • Challenging tasks where your efforts have an immediate impact.
  • A workplace with high energy and creative colleagues.
  • Centrally located office in the heart of Copenhagen.
  • A young environment with frequent social events.
  • Great company lunch programme and healthy snacks.

At UMAGE, we combine aesthetics, simplicity, and functionality, and infuse it with thoughtful craftsmanship and environmental care. The result is exquisite designs with a sustainable edge. Our designs are flat packed in stylish boxes, to optimise global logistics and make our designs more accessible and affordable. In the process, we minimise the carbon footprint on our planet and maximise our ethical commitment to environmental responsibility.

Globally, we are 40 people at UMAGE. Our headquarters are in Copenhagen, and the founders are Danish, but we also have offices in the USA, Vietnam, China, and Germany. Therefore, you have opportunity to speak English every day and experience the unique culture that arises when so many nationalities come together for a common goal.

We hope you want to be a part of the UMAGE universe. Please send your CV to our HR Manager, Camilla Sustmann, at csu@umage.com